New video loaded: How OpenAI changes caused confusion for some users
Our report states that OpenAI has adjusted ChatGPT settings, leaving some users in a state of confusion. Kashmir Hill, who reports on technology and privacy, explains the company's response to problematic user reports.
Kashmir Hill, written by Alexandra Ostasiewicz, Melanie Benkosme, Joey Cendediego, and James Sardam
November 23, 2025
